Protective Services - Officer

Why officers choose Novant Health:

• Competitive Benefits and Total Rewards Package:  Medical, Dental, Vision, Retirement, Paid Time Off.
• Strong Reputation: Be part of a team recognized by the North Carolina Private Protective Services Board.
• Paid, Comprehensive Training: Includes Armed/Unarmed Certifications, ASP Baton, OC Spray, BLS, and Aggressive Behavior Management—all led by certified in-house instructors.
• Career Growth: Advance within a hybrid model of Private Armed Security and Company Police, with lateral and upward mobility across specialized units.
• Modern Technology & Tools: State-of-the-art patrol vehicles, communication systems, and protective equipment.
• Collaborative & Diverse Team: Work alongside experts in Emergency Management, Executive Protection, Community Patrol, and Investigations.

• Respond to emergency calls for assistance and ensure rapid, professional incident resolution.
• Monitor behavioral health units and provide direct support to clinical staff in high-acuity environments.
• Participate in firearms training and other healthcare-specific security programs to maintain a safe, therapeutic setting.

Required:

• High school diploma or GED.

• IAHSS Basic and/or Advanced Training Certification within 12 months of hire.

• NCPPSB Armed Security Officer Registration Permit within 12 months of hire and maintained in accordance with annual training and qualification standards.

• NC state-approved restrictive interventions training, facility specific, within 3 months of hire.

• BLS/CPR within 90 days of hire and maintained throughout employment; must meet applicable Life Support Training Policy NH-HR-3096 requirements.

• Successful completion of an FMRT Psychological Evaluation prior to starting work.

• Public contact experience with basic computer, radio/telephone communication, and accurate report-writing skills.

• Ability to successfully complete required organizational, departmental, field, in-service, Emergency Management, skills validation, and competency training.

• Valid driver’s license in state of residence, compliance with Novant Health vehicle-use requirements, and prompt reporting of motor vehicle-related charges and/or criminal complaints.

• No criminal record.

Preferred:

• Healthcare public safety/police experience.

• Security, law enforcement, or military experience.

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

• Respond to emergency calls for assistance and ensure rapid, professional incident resolution.
• Monitor behavioral health units and provide direct support to clinical staff in high-acuity environments.
• Participate in firearms training and other healthcare-specific security programs to maintain a safe, therapeutic setting.

Required:

• High school diploma or GED.

• IAHSS Basic and/or Advanced Training Certification within 12 months of hire.

• NCPPSB Armed Security Officer Registration Permit within 12 months of hire and maintained in accordance with annual training and qualification standards.

• NC state-approved restrictive interventions training, facility specific, within 3 months of hire.

• BLS/CPR within 90 days of hire and maintained throughout employment; must meet applicable Life Support Training Policy NH-HR-3096 requirements.

• Successful completion of an FMRT Psychological Evaluation prior to starting work.

• Public contact experience with basic computer, radio/telephone communication, and accurate report-writing skills.

• Ability to successfully complete required organizational, departmental, field, in-service, Emergency Management, skills validation, and competency training.

• Valid driver’s license in state of residence, compliance with Novant Health vehicle-use requirements, and prompt reporting of motor vehicle-related charges and/or criminal complaints.

• No criminal record.

Preferred:

• Healthcare public safety/police experience.

• Security, law enforcement, or military experience.