Retail Security Officer Day Shift

Security Officer

Worksite: Cupertino, California
Pay: $25/hr ($26/hr after a successful 90-day performance review)
Employment Type: Full-Time
Schedule: Thursday - Monday, 10:00 PM - 6:30 AM

Benefits Package

• Medical, Dental, and Vision coverage
• Retirement Plan

Position Summary

TRIDENT is actively seeking a Retail Security Specialist to deliver professional safety and security services at retail locations across Cupertino, CA. We're looking for a self-motivated individual who is dependable and truly dedicated to providing exceptional customer service. This role calls for strong situational awareness, a professional presence throughout every interaction, and the ability to act decisively in a busy, fast-paced retail setting.

Primary Responsibilities:

• Partner with fellow Security Specialists to safeguard customers and staff throughout retail environments.
• Complete regular foot patrols of all assigned zones to sustain a visible presence and stop incidents before they occur.
• Monitor, evaluate, and respond to unusual or potentially unsafe conditions encountered during the shift.
• Produce thorough documentation and carry out investigations of security events, accidents, and reported maintenance issues.
• Respond to assistance requests from supervisors and client staff quickly and professionally.
• Support client staff during evacuations, emergency responses, or any high-risk events on the premises.
• Coordinate with public safety authorities to help manage crowd control situations when needed.
• Verify employee identification before granting access to secure or restricted client zones.
• Monitor parking lot compliance and resolve vehicle-related incidents or complaints on site.
• Approach every customer and employee interaction with a professional, service-focused attitude.
• Deliver First Aid, CPR, and AED care during medical emergencies (if certified).
• Inspect exterior entry points — doors, gates, and windows — to ensure they are properly secured.

Academic & Qualifications:

• High school diploma or GED is required.
• Previous retail security or customer service experience is a plus.

License & Driving Requirements:

• Must obtain or currently possess a valid California Guard Card (BSIS).
• A valid California Driver's License is required.

TRIDENT Security Solutions is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.