Response Team Officer (On-Call Position)

Join Titan Security Group, a Leading Provider of Security Services in Chicagoland

Titan Security Group, a rapidly growing privately-held security services provider in Chicagoland, invites you to explore an exciting career opportunity. Learn more about us at https://titan-security.com/careers/.

Position: Response Team Officer - Downtown Chicago

We are currently hiring Unarmed Security Officers to join our Response Team at several high-rise buildings in Downtown Chicago. Reponse Team Officers have five set work days and two set days off. RTO's are on-call and must be available for all shifts on their five work days.

• Provide exceptional customer service to all individuals encountered during duty, including offering assistance with directions and general inquiries.
• Monitor security cameras and conduct patrols to prevent theft and ensure a safe environment.
• Maintain accurate logs related to people and property, including packages.
• Respond to incidents and emergencies on the property, documenting relevant data for building and Titan Security management.
• Perform other duties as assigned.

MLP

• Minimum 18 years of age.
• High School diploma or equivalent (GED).
• 1 year experience as a security officer, or in customer service, retail, hotel, or restaurant roles.
• Ability to obtain and maintain an Illinois Permanent Employee Registration Card (PERC), including fulfilling state-accredited training requirements.
• Successful completion of pre-employment drug screening and criminal background check.
• Proficient in written and spoken English.
• Capable of meeting physical demands of the job, including lifting over 50 lbs, conducting foot patrols, ascending and descending stairs, and working in varying weather conditions.
• Comfortable with heights and elevators.

Preferred Qualifications:

• 1 year experience in security or customer service fields.
• Bilingual proficiency considered advantageous.
• Familiarity with Microsoft Office software.

Compensation and Benefits:

• Competitive pay at $21.00 per hour.
• Paid time off, including holidays.
• Medical and dental insurance, retirement benefits.
• Opportunities for career advancement and skills development through training programs.