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Concierge - Willis Tower

Titan Security Group
Full-time
On-site
Chicago, Illinois, United States

Overview

Do you like helping people and want a job where you can make a positive impact?

 

Come to Titan Security Group, one of the fastest-growing privately-held security services providers in the Chicagoland area. We’re small enough that you won’t feel like a “number” but big enough that we can provide security and hospitality services at iconic locations like Willis Tower and Millennium Park. Visit us at https://titan-security.com/careers/ to learn more!

 

We are hiring a non-union Concierge Security Officer at Willis Tower.  Candidates must have experience in customer service (be sure to upload a resume).  The schedule is Tuesday-Saturday 11am-7pm.

Responsibilities

Responsibilities of Concierge Security Officers include, but are not limited to:
• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information

• Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
• Control access for tenants, visitors or vendors as required
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Other duties as assigned

Qualifications

Required Qualifications of Concierge Security Officers:
• Must be at least 21 years of age

• Must have at least 1 year experience in customer service (food services, hotel, reception, etc.)

• High School diploma or general education degree (GED)

• Able to acquire and maintain a valid PERC license, including state accredited training requirements
• Able to pass pre-employment drug screen and criminal background check
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

 

Preferred Qualifications of Front Desk Agents / Security Officers:
• Bi-lingual considered a plus

 

Pay and Benefits of Front Desk Agents / Security Officers:
• Position pays $17.50 / hour

• Paid time off and paid holidays
• Medical and Dental insurance

• Opportunities for career growth and promotion
• Skills-enhancing training

 

EOE/M/F/D/V

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