Operations Manager

Operations Manager

Founded in 2009, we are a leading, locally owned security guard company in Arizona. We pride ourselves as being leaders in safety and security, keeping people and property protected. Our philosophy is to put safety first, be proactive, show respect, and treat everyone with dignity. We believe that our job is much more than just putting a hot body in a cold chair. Our job is to provide our clients with peace of mind. We strive to make the properties we serve a safe place to work and a secure place for assets.

Our employees are our greatest asset and we treat them that way. With a human touch we don't see our employees as numbers but as productive people trying to make a difference, we work hard to find and keep quality employees. We often say that a happy customer starts with a happy officer. At Covey Security, each officer is a man or woman who demands our respect, and we give it to them by treating them with dignity. To start with, we set our officers up for success by placing them in the right environment for their individual skills and preferences with the right tools and training. We then offer consistent communication and additional ongoing training.

Position overview:

The Operations Manager is at the heart of operations for Covey Security, whose responsibilities include scheduling and managing security officers and site supervisors, reporting to management daily incidents, working with clients on their security needs, assisting in the hiring and payroll process. An operations manager will show polite and professional communication skills, be detailed oriented and open to accepting new challenges.

Additional duties:

• Act as a liaison with our clients to ensure consistent communication and immediate responses to our clients' security needs.
• Ensure company policies and requirements are consistently applied and enforced at each site.
• Create, update, and provide detailed and comprehensive written security procedures (post orders).
• Work with the Senior Operations manager and Site Supervisors on scheduling and compliance.
• Perform other related duties and responsibilities as assigned or .
• This position shall have on-call responsibilities and may require post duties as needed.
• Consistent availability to clients and their security needs as warranted.

Experience

• Prior experience as an Operations Manager or leading large and diverse teams is a plus.
• The qualified candidate will have had at least 3 years of supervisory work in the security field with at least 10 direct reports.
• Applicants must be able to have a valid AZ DPS guard license and a clean driving record.
• Mobile patrol supervision
• Military/Veteran and Law Enforcement Experience is a plus for any position at Covey Security.